Last Updated on October 22, 2024 by
We all know the drill — work emails, calls, and messages never seem to stop, even after hours. But what if you and the team didn’t have to keep up with that anymore?
Enter the “Right to Disconnect” law, which officially kicked off for larger Australian businesses on 26 August 2024. Small businesses are set to join in by August 2025.
Who doesn’t love a must-know legislation update to wrap your head around?
Let’s break down what this law means, how it impacts your business, and the steps you need to take to stay compliant—without stressing out your team.
What’s the deal with the “Right to Disconnect”?
This is a big first for Australia. As of 26 August 2024, employees at businesses with more than 15 staff now have the right to disconnect — meaning they can ignore work-related emails, calls, or messages after hours. This even applies to third-party contractors trying to get in touch.

So, if your business requires some after-hours communication, it’s time to rethink things. You’ll need to figure out where the line gets drawn to keep things running smoothly while staying compliant.
This shift has been positioned to create a better work-life balance and keep those unnecessary headaches at bay when team members are enjoying a glass of red and a block of chocolate in front of the TV.
What should you do about it?
So with the “Right to Disconnect” now in play, what’s your next move?
Employers should first revisit those employment contracts. Give them a little refresh to ensure they’re crystal clear about work hours and after-hours expectations. Your team needs to know where the boundaries are, and it’s important your contracts reflect these new rules—no one likes surprises, especially legal ones.
Next, take this opportunity to get ahead of the game by updating your company policies. These should spell out exactly when it’s okay to contact employees after hours (hint: it’s probably only in emergencies). Keep things simple, straightforward, and make sure everyone’s on board. No one wants vague guidelines that leave room for guesswork.
And don’t forget to bring your managers and team leads up to speed. A little training goes a long way in helping everyone understand the changes and why respecting downtime matters. After all, when everyone’s on the same boat heading in the same direction, you’ll have fewer hiccups—and happier employees to boot.
Navigating the tricky stuff
As dreamy as the “Right to Disconnect” sounds for work-life balance, it’s not without its challenges. Some roles naturally need more flexibility, especially if your team works across time zones or handles client-facing responsibilities. So how do you manage those tricky situations?
Clear communication is key!
You’ll need to establish what counts as urgent and truly requires after-hours contact. No grey areas here—be upfront and provide solid examples so your team knows what’s expected.
Another smart move – lean on technology. You can use tools that delay sending emails until the next workday, reinforcing those boundaries without leaving anyone feeling out of the loop.
Also, don’t forget the importance of regular check-ins. Keep the conversation going with your team—ask how the changes are impacting them, and make adjustments as needed to keep things running smoothly.
Making the “Right to Disconnect” work for your team
With the right planning, clear communication, and a bit of tech-savvy, you can keep your business compliant and create a more balanced, productive workplace. And remember, a well-rested team could mean a winning team.



