When I drop in to my local bricks and mortar bookstore, I make a beeline for the ‘business’ section. Perusing the shelves, there are always the familiar and classics like The Lean Startup, 7 Habits, Good to Great, The E-myth…I could go on. All brilliant books that instil timeless principles and serve as useful refreshers. And then, there are…
One of our key services is conducting financial due diligence. In the financial due diligence process, the questions we ask ourselves are: Do the financials match the narrative Management is telling us? Can we validate Management’s assertions with data? What are the commercial risks of this business and how can they be mitigated? What I…
Bookkeeping is by far the most annoying part of running a business. It’s boring, repetitive and tedious. But while it’s all those things – it is one of the most critical aspects to your business. The value of bookkeeping is in knowing how your business is performing. How much do your customers owe you? Am…
The real cost of a subscription business: a payment gateway comparison As a result, businesses are changing the way they sell their products and services. New business models have emerged to cater for this trend and focus on repeatable, recurring relationships. The emphasis is on Customer Lifetime Value. This is the subscription economy. “At the…
Customer Acquisition Cost (“CAC”) is a metric that has been growing in use among Internet businesses. It’s a metric that can make or break your start-up. However, we find that many ‘traditional businesses’ fail to measure CAC, giving them limited insight as to whether they are acquiring customers profitably. In this video, Rowan shares how…
Seasoned entrepreneurs say that revenue growth, profitability, and cashflow are the most important financial metrics to your business. Of course they are important, however we see one significant metric is often missed. https://www.youtube.com/embed/O99etdlZV0s Customer Lifetime Value (CLV) Customer Lifetime Value is not a new concept but it’s an important metric to measure for your business.…
The term Big Data has been used with increased frequency over the last 5 years. While many organisations are still scrabbling to understand the broader application of it, there’s no doubt that simple operational data is becoming more and more common as a source of a decision making driver within organisations. A big part of…
Gross Profit margins are a critical metric that every entrepreneur needs to be on top of. It’s a make or break metric for every business, irrespective of your industry. Most entrepreneurs think they know their Gross Profit margins – but from our experience, most don’t measure it accurately, which can have dire consequences. In this…
Dear Bob, I started working with your accounting firm when I was a graduate, wide eyed and fresh out of university. I spent the first 12 months of my career learning the basics of ‘tax’ which included how to complete a form on horribly clunky software, learning not to misspell my clients’ names and building…
Multimillion dollar companies like Zapier and Basecamp have their teams distributed all over the world. The WordPress parent company Automattic (valued at over $1.16B) boasts over 500 staff located in 57 countries. The notion of remote working has become a hot topic amongst professional services providers as of late. With trends moving towards the distribution of…